Returns & Exchanges
At Dieux, we want you to feel confident in your skincare ritual and offer a 30-day window for returns on most products. If a formula doesn't align with your skin's needs, we are here to help you find a solution that works.
Initiate Your Request
Visit our online returns portal with your order number and shipping zip code to begin the process.
Prepare Your Package
Securely pack the items in their original packaging to ensure they are protected during transit back to our facility.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your package.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing